Job Title: Customer Service CoordinatorPay rate: £13 per hourLocation: Yate, BristolStart: ASAPDuration: 8-weeks with potential of extensionHours: Monday to Friday, 08:30 - 17:00Join a leading manufacturing company in a vital role within our client's service coordination team. This position is ideal for a customer-focused individual who thrives on supporting clients and managing substantial contracts. You will handle queries and orders through phone and email, ensuring a responsive and effective service as part of the helpdesk team.Key Responsibilities:

Promptly respond to and acknowledge all helpdesk queries within a two hour timeframe.
Investigate and resolve queries by identifying root causes and proposing solutions.
Coordinate customer deliveries.
Log helpdesk issues in the system and track all correspondences.
Manage queries diligently until resolution.
Maintain accurate records of key activities.

Requirements:

Proven experience in administrative roles or customer service environments.
Strong organisational skills with the ability to multitask in a fast-paced setting.
Excellent communication skills, both verbal and written.
A proactive, can-do attitude, with a keen eye for detail.
Strong team player with excellent relationship-building capabilities.

Free onsite parking is available in this role, close to Yate Train Station and on the YI bus route. Please click apply for immediate consideration and a chance to join a friendly and innovative team with potential for long term growth.

Customer Co-ordinator